Gandi is adding the ability to process payments from US customers in the US. We are also expanding our US support team.
All innovators face the reality that many, many things have been thought of already, and are patented is some markets. We have to work hard to ensure our ideas are not only useful, necessary, and cool, but also completely new and original. That's why it's so frustrating to see our efforts bogged down with frivolous patent lawsuits. The "trolls" are the often-shadowy legal entities who file these suits, sometimes hundreds of claims at a time, many without merit. Why? Because they can. There is little or no legal barrier or downside to their doing so in the USA, and the suits can cost millions to fight, while the trolls dangle settlements of tens of thousands to make them go away.
You can now choose to create your new server in either Paris or Baltimore. Either location will give you the same great Gandi service you expect, in a manner that's cost effective, scalable, efficient and reliable! This is the way cloud computing should be. And it's all about you -
Every domain at Gandi gets full customer support, full DNS control, 5 email mailboxes, gobs of aliases, and privacy protection. While you may find cheaper domains on the market, you won't find one that includes all this. It's also part of our philosophy to sell domains at a reasonable price (not as loss leaders), so that you know we're not just trying to lure you in to sell you something else. We strive to be ethical in our dealings with you. We believe, unlike some providers, that you should have unrestricted access to managing your domain as it is more than just a name - it's YOUR online presence.
Gandi's Cloud product is developed in house by our dedicated team, based upon powerful open source. Rather then just installing a canned VMware system like you typically get with other vendors, we have developed our hardware and software platforms specifically with support and reliability in mind. It's your service, and you can manage it freely using our web based interface, or via our API and your own tools. Add or remove resources as you need them, when you want them, automatically or by your hand. Pay only for what you use. Gandi Cloud is both elastic and scalable so you can centralize your computing resources and and access them from virtually anywhere.
We have a dedicated US team based in Baltimore working to support our US Gandi customers and promote our ethical domain and cutting edge hosting services to new faces far and wide. We would be pleased to get your feedback on what you like about Gandi and what you think we could do better. And of course, tell us how you came to us in the first place! While support will continue to be offered from our multilingual team in Paris, the US team will ensure that you get the level of service you require and that we are on top of US specific issues.
Our popular Gandi Supports policy lends it's support to notable projects in the US such as Creative Commons and The Electronic Frontier Foundation. Gandi Supports has the goal of helping businesses that share our vision for the internet to get started online. We want to put our money where our mouth is and help others achieve the same goals. Please contact us (direction at gandi.net) if you think you’d be a good US candidate for a Gandi Supports project, but make sure you read our pages first to see the kinds of business we support!
Regardless of your location, we'll be here for you, and we look forward to working with you all!
We've covered a lot of ground in a very short time, and are excited to finally be focusing on Gandi customers!
Many of our American customers have been anxiously waiting for the day when they could see how much they are actually spending at Gandi.net (sure, multiplying by 1.3-something-or-other could get you there, but how annoying is that...)
Well...those days are over! In line with our perpetual drive to provide you with new services, as of this afternoon you can now pay for your operations at Gandi in US Dollars!
Not only that, but in recognition of the wonderful support that we have been receiving from our American customers (they make up the second-largest country in terms of sales, and the American media such as CNET.com, miconian.com, or inta.org like to comment on our integrity, customer-friendliness, and technical know-how...), we are now selling .US domains!
We really can't say it enough, so we'll say it again...thank you, all of you! It really warms our hearts to feel your support from across the Atlantic Ocean!