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Monday 18 January 2010

Gandi V3.0.0.1: Onwards and upwards!

Being agile is important to us, and so we are pleased to bring you the first revision of Gandi V3 that takes into account your feedback (blog, twitter, forums, etc.)

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Wednesday 13 January 2010

Gandi V3.0.0 : A new hope

Ok, so it's not the right Episode number, but this version of Gandi represents a major turning point for all of us at Gandi that we have been looking forward to for a long time now: rewriting a number of processes that have not been totally satisfactory for you.

The first visible change is the new version of the website. This update will highlight (some will say shout) our values, and will bring to you improved ergonomics (who was it that asked for faster domain searches and the ability to attach tags to domains?).

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Tuesday 5 January 2010

An active new year!

Before going into what we have planned for this year dear customer, I would like to share with you some of our accomplishments during 2009.

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Friday 16 October 2009

Domain name transfer price reductions only at Gandi!

Recently Gandi expanded its domain name offering by boosting the number of extensions we provide. This doesn't just help us reach more customers internationally ;-) , but allows existing customers to centralise their domain name portfolio in one place, particularly those that have some of these less common extensions.

The idea is to expand our offering so that all of our customers (current and future) can opt to transfer all of their domains to us if they are satisfied with our way of managing them.

This is why today, Gandi is offering you lower transfer prices for a large number of extensions (though the exact discount depends on the registry, see below):

  • .COM, .NET, .ORG, .INFO, .BIZ, .NAME, and .US domains at €5.50 ($7.50 or £5.00) excl. VAT, with a year added to the expiration date,
  • .FR, .RE, .BE, and .EU at 5.50€ ($7.50 or £5.00) excl. VAT with the year added to the transfer date (e.g. the new expiry date is set to be 1 year from the transfer date)
  • .CH and .LI domain transfers are free (this is already the case, but not many people may know it ;)
Contrary to what the majority of people think, transferring a domain name from one registrar to another will not result in any service interruption and will maintain all your DNS settings. What you need to remember however, is that you will need an authorization code (AKA EPP code, or auth code) in order to transfer your domain (with the exception of .BE and .EU domains, as you will be contacted by the registry), and this code must be provided to you by the registrar that you are transferring away from.

And while we've got your attention, we thought we'd remind you about the guessing-game contest we're having about "when will the one-millionth domain name be registered at Gandi?". This promotion will run up to the time of this actual domain registration (which of course we don't even know). In case you're interested, you can enter by trying to guess the exact date and time that the 1 millionth domain will be registered. The person that is the closest to this date will win a dream vacation of your choice!

Do you want to join the contest? It's free, and it is here!

As always, if you want to transfer your domains to Gandi, its over here!

Wednesday 5 August 2009

What's up, week 30

Last week, which came and went with the summer breeze, we added some wonderful services to what Gandi has to offer you...

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Friday 19 June 2009

IPv6 for Gandi (coming soon!)

As a long-time registrar, we are aware of the importance of keeping up with the internet, as well as trying to be at the forefront of changing technologies as we have done for the past four years. Now it's time to do the same with IPv6!

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Tuesday 9 June 2009

Liberalisation of the Internet - Special Report


In 2010, the geography of the Internet is set to expand significantly, as ICANN will liberalise the market for domain name extensions. Gandi have commissioned a report from The FutureLab to see how consumers and businesses view this change.
More about the liberalisation process

Is this a squatting opportunity or a branding opportunity?

2/3 of businesses don't realise domain extensions are being liberalised next year. But those businesses that do know about this (like Deloitte) are excited about the opportunities in the areas of global branding. However corporates are also concerned that brand protection mechanisms need to be in place at the new registries, a view that has been raised by Microsoft.
More about the impact on businesses. Inc video interview with COO Gandi.net

Will the net become full of pointless domains?

Many consumers are confused about what liberalisation means and are concerned by the rise of squatting, phishing and advertising clogging up the domain space. However they do feel a real connection with localised domain names, e.g. .london, .paris. nyc, etc., and communities they are interested in, e.g. .music, .movie, .sport. There is also a growing Generation Y group interested in self publishing and being associated with certain brand names like .facebook, .myspace, .moonfruit.
More about the impact on consumers. Inc video interview with Marketing Director Gandi.net

Will this mean the end of 'Dot Com'?

Will 'Dot Com' decline with the advent of new geographical, brand and interest group based extensions. Or will this give Dot Com a chance to clean up its act and reclaim its prime real estate from pay per click ads, squatters and unresolved web addresses.
More about the evolving landscape

Domain_space_sm_gif.gif

The evolving landscape of the internet following liberalisation


Why did Gandi commission this independent report

At Gandi we feel strongly about the future of the internet. We commissioned this report because we want to keep the domain space free for consumer and commercial use. We think this is an important enough issue that people need to understand the impact on them as consumers and businesses. How do you want these new domain territories to be governed? and are there lessons to be learned from how we've used our existing domain space?
More about the report

Download the report in full

To comment on this come to our special report pages



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Wednesday 3 June 2009

Spring makeover: Gandi is changing its colors! (or colours!)

It is true that the summer vacation - lounging about, and getting a nice tan - is on its way, though we have chosen to do the opposite! By staying in doors and slapping on the sun cream we will be making our website lighter and brighter!


3 years after the big makeover (Gandi V1 to Gandi V2), we felt that it was time to brighten up our website. So that's what we did!

This version is not yet Gandi V3, it is more of a transitional stage, which has incorporated only subtle changes here and there - lightening up the graphics and making everything easier to read. Let’s call it Gandi V2.5!

As always, we welcome your comments, criticisms, reactions, large random shipments of candy…

Tuesday 2 June 2009

Gandi SiteMaker competition - Spring 2009

Spring is here! Spirits are lifted and it is time to enjoy fun in the sun, and sharing colorful postcards all over the web! This is why we have launched our second Gandi SiteMaker competition with the theme: Vacation get-aways!

Is there a special place where you dream of spending your vacation more than anywhere else in the world? Do you want to share it with everyone so that they too can have a wonderful time?

Create a website about this dream location using Gandi SiteMaker and you might win a E.P.C Inspiron Mini9 offered by our partner, Dell, as well as a free year's subscription to Gandi SiteMaker Pro.
inspiron9.jpg
To participate, you simply need to have an available Free Gandi SiteMaker plan. We will only accept sites made using the free version of Gandi SiteMaker, so that everyone has the same chances of winning. If you would like a quick example of one, here is one that I made in under 2 hours (I am slow), only using elements available in the Free pack, as well as some personal photos.

Your websites will be judged on the following criteria:

General ergonomics, the graphic cohesion of the site, originality, clarity of information, final touches, and finally, the warmth that it gives off! We want you to give us the desire to go there and to dream of a vacation at that spot.

As we enjoy visiting your websites at Gandi, our entire staff will be voting on the websites. For once, it will be us that judge your work... ;)

Ah, there is one more thing! The goal of this type of competition is to make the internet more colorful, and so let your imagination run free! We are not limiting the number of websites allowed and you can even make your website on one page if you want. And as always, we are keeping the competition fun and laid-back. There are no rules, no lawyers, etc. We are just doing this out of pleasure and as among friends; Fewer rules means more fun :)

The competition has already begun, and it will end on June 30tht. Please send your website address to us at whoisdabest@gandi.net.

As for us, we will be putting on our sunglasses!

The current competitors are:

http://www.marolles-rando.fr/
http://www.thelostislands.com/
http://www.scouteo.fr/
http://egypte.gandi-site.net/
http://palermo.gandi-site.net/

Friday 24 April 2009

How the domain name industry works - part 1

Registry, Registrar, Registrant, (Registratum, Registrata, Registrunt). Ok, so the last 3 are made up words, and the domain name industry wasn't really founded in ancient Rome nor part of your everyday Latin dialect, but what do the first three words actually mean and how does the domain name industry work? We've been working in the industry for years, so we have a pretty good idea. But we can also understand why all this really can just sound like ancient Greek to many people and not mean a thing. So in the spirit of lifting the lid and keeping things honest (as Gandi likes to do), we thought we'd give you a quick overview of what it all means.

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Wednesday 8 April 2009

What's new : .DE, .RU, service status in real time...

We are pleased to release 3 new improvements this week, .DE domains for everyone, launch of .RU and live service status directly from Gandi's homepage:

.DE domains for everyone

We are now able to offer the German extension to everyone! This is done by setting a local German contact (trustee) as one of your domain contacts when you purchase a .DE domain. The local contact (a German lawyer) will automatically become the administrative contact at the registry on your behalf, though you will of course still own the domain name, and have administrative rights through Gandi.

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Tuesday 7 April 2009

10 things I bet you didn't know about domain names

A pulling back of the domain business curtain to reveal a few shady practices undertaken by unnamed sources…


1) Transfer Out Fee. It is essential to read the small print when signing up to a domain registrar. There are all kinds of pitfalls waiting for those who couldn’t be bothered to go through the terms and conditions with sufficient care and attention. For instance, hidden deep in there might be an agreement for a charge to be made to your account as a ‘transfer out’ fee if you want to switch your domain to a different registrar. What’s worse is this fee might be several times the price of your original registration.[|/post/2008/12/04/Dodgy-domain-practices-the-story-contines#comments|en]

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Thursday 2 April 2009

Give your data room to grow!

We are pleased to announce the release of a new feature that you've been eagerly anticipating for some time now : the ability to increase the size of your disks!

You will need to perform two steps to do this:

  1. Change the volume of your disk,
  2. Run the necessary update on the file system itself.
This operation is totally automated for servers running under Gandi AI,  though it's only possible to do this on data disks for the moment.

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Hosting - server performance statistics

The best way to see if your server is doing well and check that you have optimized its power is to have server statistics!

We finally have some nice graphs that let you see your server's CPU usage, network traffic, and your disk's read-write usage. These graphs will give you precious information on how your server is used, and when various usage peaks or low-points occur, so that you can optimize your services - with our VPS hosting service you can add and remove shares without taking your service off-line and use our 'flex' shares to plan for peaks.

Below is an example of a server that is "active". You can see that the processor is only using on average 16% to 18% of its power (over a 24-hour period), with a peak at 40%. The server is running on 2 shares, and is therefore the hosting is clearly too powerful for its current needs:

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Thursday 19 March 2009

Launching of .TEL - Full opening on March 24th at 4 PM (Paris time)

After the Sunrise and Landrush phases (underway until March 23rd), .TEL domains will finally be available to everyone as of March 24th.

Online pre-reservation for this final phase is available at Gandi. Registration will be made on a first-come, first-served basis. Registration requests that failed will be fully refunded. The price for a .TEL domain has been set at 14 euros per year excl. VAT under A rates.

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Friday 13 March 2009

Customer satisfaction index at Gandi

At Gandi, our customers are our best advocates.

We do not put out any advertisements, contrary to our competitors, to sell our services. We rely on satisfied customers to be our sales force. Our objective is to concentrate on your satisfaction, not to pay for television ads or armies of sales representatives to recruit new customers.

This policy keeps us focused on quality. This is why we monitor your level of satisfaction carefully and do everything possible to treat you as we would like to be treated ourselves. Put simply, your satisfaction is an essential part of our success and our future. So how do we calculate this index?

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Monday 23 February 2009

Hosting improvements - more, more, more

So here we are, proud parents of the Gandi hosting infrastructure. Our little baby has now been live (or alive) for 4 months now since the full launch on 1st Oct. Like any new parent everything is possible for our hosting baby, and the future is really exciting. But also like any new parent, there is lots to learn and always things to be done.

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Thursday 8 January 2009

You will love 2009

A deliberately positive subject (and so presumptuous at this time - all the more so given our current problems with e-mail), but we need to move forward!

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Thursday 18 December 2008

Get your site at Gandi!

No, we're not referring to healing the blind, although with our new online website creation tool, Gandi SiteMaker, you are indeed able to work with accessibility features to help the visually impaired... :)

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Monday 1 December 2008

UK government theatens domain name industry, 'Get your house in order or we'll step in and take over'!


This was my first Nominet conference and to be honest I thought it would be quite a dry, corporate affair however I was in for a surprise!

Much like the Internet as a whole, governance of TLD's (top level domains) and ccTLD's(country specific) has grown organically and varies from country to country. To-date the UK and the US governments have taken a non-interventionist approach to governance. The US have taken a totally freemarket approach and gave the right to manage .com to Verisign who run the registry as a profitable and commercial business. Nominet run the .UK registry theoretically as a not for profit business however the fact they made £25 million profit this year has raised questions among it's membership and the government.

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Friday 31 October 2008

What's up, week 44

It has been some time since we have last brought you up to speed with all the latest developments here at Gandi, and if this is the case, it is because we have been hard at work for you! New hosting features, payment options, mail upgrades, blog improvements, we have a list of new services that will, I hope, have made the wait worthwhile!

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Thursday 30 October 2008

Peek at the Gandi UK Office


It's been 2 weeks now since we launched www.gandi.co.uk and we thought you might like to know a little more about the UK office and what we get up to day to day.

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Monday 20 October 2008

Who is Gandi and why should I care about them?


Ah a good question. Who is this strange and wonderful French domain registrar and hosting provider, and why should I believe they are wonderful? What does it mean to believe in domain name ethics? Well to understand Gandi you have to go back to the very beginning...

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Thursday 16 October 2008

Gandi has arrived in the UK!


The Gandi UK team has opened the doors to business! Jolly good show. The first thing you'll notice is the new 'US flag' on the gandi website (I thought Gandi UK was launching?!?). Well that's because the Union Jack (or is it the Union Flag?) now points to the UK English version of the Gandi site and the proud Stars and Stripes points to the international English version. Why not take a look.

But what does it all mean to me? Well here's a summary for you.

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Thursday 2 October 2008

Cloud Infrastructure is finally concrete!

We've made it!

For some it has been a four year labour of love, for others, less. In any case, an important step has just been taken by the team, of whom I am ever more proud: our Cloud Infrastructure is now operational. Yes, we are pleased to announce the grand opening of our Gandi Hosting service!

This wild dream is fuelled behind the scenes by the desire of a team to create something truly different, that will provide a unique combination of flexibility and transparency - two crucial elements often missing in the market. The desire to see people only consume what they really need, to provide them with the ability to migrate their resources from one location to another when needed, to move about freely...in short, everything that we dreamt about as customers ourselves.

The entire industry, all the players in this market, know very well that this technology will replace shared hosting, and possibly even dedicated hosting. The advantages for customers are too great to be ignored, which is why the traditional players, having down played this new type of hosting, are using buzzwords around virtualization in order to continue to sell to customers who are insufficiently informed.

It is our mission: to explain, again and again, why everyone needs flexible and dedicated resources, and those that accept this are turning to these solutions. Today we are talking about web hosting, but the infrastructure is really based on and can be used for "Cloud Computing". In other words, the rental of 'super computer' processing power which can be accessed from anywhere in the world for needs as diverse as 3D rendering, gigantic databases, etc...

To get back to hosting, our choice has been to offer a product with the following components:

- a technology that allows a degree of flexibility and security that is unrivalled among current web hosts/discounters,

- a price that is within reach of the largest number of people, maintaining one of the the core values of Gandi,

- a service that is worthy of being called such, or even more! Our mission is to serve you individually as best we possibly can, not to create an enormous mass of faceless customers.

I sincerely believe that, every day that has gone by and is yet to come, every effort is being made to meet our objectives, whether they are technical or personal.

Of course, the miracle solution, the one with the biggest pipes, the most massive machines etc.. that many players in the market are bragging about, does not exist. No technology will ever be flawless and we would not be providing you with an honest service if we made that claim.

But we do believe that:

Our role as a partner in your online presence (which is far more than simply hosting of your website), includes knowing that we need to help you see that you must use common sense in all situations, for example, the prominent mention in our hosting contract of the necessity to perform regular backups of your data.

We have months, or even years ahead of us to adapt our service to meet your needs, to perfect it so that it increasingly becomes one that cannot be ignored.

We are asking for the thing that is most important in our eyes, your confidence, to show you the way to go, not to hide from you all that we are doing, and to ensure that the service is as good as it can be. In our mind, this is achieved by proving the quality of our products to you.

When you entrust your online presence with us, we must be responsive if things go wrong (and this, even if I obviously do not want it to occur, does happen), be transparent with regards to what is taking place, and to do everything in our power to fix it, and of course to back this up with a commercial gesture.

All of this is clearly mentioned in our contract with you.

I do not know what you, our customers, will do with this service. Judging from the thousands of you that have joined us, even before the grand opening, it has already been a huge success, and one that all of us here wish to continue!

Despite the length of this entry, please allow me to warmly thank all the beta testers that have been with us these last nine months, without whom we would not have been able to make the right choices. I hope that by keeping the current rates for a few more months, and that the various rate schemes will encourage you to stay with us. As a side note, our American customers find that our offer is quite inexpensive for this type of service, compared to other offers of the same type.

As a conclusion, I just wanted, before totally delivering this service, to say to my team that they did a simply fabulous job, and that this can never be taken away from them. Simply put, we have suffered, but this is one of those things that can be remembered for ever with pride.Thanks to all that have contributed to this project!.

If I have been smiling in recent weeks - while I should have been more "stressed" due to the accumulated "delays" - it has been for this very reason: we are doing something long-term, and I am very proud of this, given all that we have achieved.

PS: The hardest part is just beginning, hang in there!

Stephan

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