- Online ownership change for .be domain names
- Addition of an sending of e-mails warnings for orders that are blocked
- Saving of your preferred number of domains to be viewed per page in your control panel
- Ordering of domains by expiration date (the closest on top)
- Possibility of renewing up to 500 domains at once
Gandi
Tuesday 24 April 2007
Here are the changes made to Gandi from 03/04 to 02/04
By Ryan on Tuesday 24 April 2007, 18:33
Friday 13 April 2007
Gandi support wants you!
By Ryan on Friday 13 April 2007, 13:49
In light of our wonderful expansion (thank you!) and our goal to
continue to you to provide the best customer support available,
we are actively seeking two enthusiastic people who would like
to join or Customer Care team!
We are seeking two profiles in particular: a native English speaker (or truly bilingual), and someone with experience in domain names, nameservers, BIND syntax...
We are seeking two profiles in particular: a native English speaker (or truly bilingual), and someone with experience in domain names, nameservers, BIND syntax...
Thursday 12 April 2007
Gandi is gaining weight! We now support payment in Pounds Sterling!
By Armelle on Thursday 12 April 2007, 11:37
One of the things that our customers have come to love about us is our constant drive to add new products and services...
We are, therefore, pleased to announce that as of this week we are allowing our customers to register domain names in Pounds Sterling! 
This service is available to all members of the Gandi community wishing to pay with a currency other than Euros, but should especially please our British friends. We are delighted to be able to finally offer you this valuable service.
As we all know, good news can only be followed by more good news. So keep your eyes open for even more services that will help you have a presence on the internet!
Something tells me that more payment possibilities are on the horizon...
Wednesday 28 March 2007
Missing Gandi Customer Care Replies
By Ryan on Wednesday 28 March 2007, 16:46
This may just very well be the first blog entry that the support staff (Angela, Carole, Françoise, Jana, Nadine, Ryan, Sam, and Soraya) has addressed to you all via a
special blog entry, and this, on a the matter that is the most important to all of
us: customer satisfaction at Gandi!
Let me begin by thanking all of our customers (you!) for the wonderful, sometimes humorous and occasionally heated support e-mails that we receive each day from around the world via our online support form. It is really nice to be in contact with you and to see who make up the Gandi community.
Let me begin by thanking all of our customers (you!) for the wonderful, sometimes humorous and occasionally heated support e-mails that we receive each day from around the world via our online support form. It is really nice to be in contact with you and to see who make up the Gandi community.
Wednesday 14 March 2007
What's up? - week 11
By Arti on Wednesday 14 March 2007, 14:04
Here are the changed made to Gandi from 07/02 to 13/03
- Online transfers for .fr domains for individuals
- Handling of IDN for transfers
- Online restoration possible for .eu domains
- Improvement in the management of the Orders in Progress page for our resellers using a prepaid account
- New layout for the login page, and elimination of the automatic filling-in of '-GANDI'.
- Addition of a 'WARNING' section in the Gandi news
- Contextual links to the 'Show-me' Guide when using the FAQ search engine
- Possibility of your resellers to choose a single owner for the same order session
- Addition of a domain name search option for the Orders in Progress page
- Addition of a pager in the domain name search
Thursday 8 March 2007
Technical problem
By Arti on Thursday 8 March 2007, 10:34
A major problem affected our forwarding service this morning in addition to our connection with the registries that are responsible for domains in .com, .net, .eu. and .be.
This problem began at around 8:00 AM (GMT+1) and is currently resolved. Our technical staff are working to identify the origins of the problem so that it does not reoccur.
Please accept our apologies for any inconvenience this may have caused, and we will keep you informed of any further developments.
UPDATE (10:17 AM GMT+1) the web forwarding has worked since 9:47 AM GMT+1...if it is still not working for you, it is probably because your web browser's cache needs to be refreshed.
Tuesday 6 February 2007
What's up? Week 6
By Arti on Tuesday 6 February 2007, 15:22
Here are the changes made to Gandi from 01/02 to 06/02
- Opening of the GandiBlog v.1.0
- Opening of the Forums/Newsgroups
- Modification of the Blog presentation page.
- Several corrections/improvements on the billing/refund interface
- Updating of the paper forms (e-mail address change, etc.) and Terms of Use for Gandi's Website.
- Beginning the sale of Gandi T-Shirts (France only).
- Addition of a default DNS zone and bulk changes (DNS management).
Monday 5 February 2007
CNET: Gandi protects your domain!
By Ryan on Monday 5 February 2007, 15:19
Case 1. January 24th, 2007:
Fyodor woke up to learn that GoDaddy suspended his highly-popular domain, seclists.org, without warning because of content posted in one of the mailing lists that his site archives (more).
Case 2. January 19th, 2007:
Website designer "X" received a telephone call from Gandi informing them that the site of one of their clients was hacked and being used as part of a phishing scheme; this call was followed by an e-mail telling them where the file was so they could delete it, which they did within the hour.
Thursday 1 February 2007
What's up? Week 05
By Arti on Thursday 1 February 2007, 12:23
Here are the modifications made to Gandi from 11/01 to 31/01
- modification of the DNS update interface
- conversion of Gandi DNS to BerkleyDB
- improvement of web forwarding interfaces
- public release of the API XML platform
- launching of the french Beta test version of Gandi's Forum
- completion of the new tools for our friends in the Customer Care Department
- correction of a bug in the advanced research form
Tuesday 23 January 2007
Incident that occurred on Monday, January 22
By Arti on Tuesday 23 January 2007, 12:11
We would prefer to be announcing a new product right now, but unfortunately life has its ups and downs...
Yesterday, as some of you may have noticed, we had a problem with our nameservers.
Thursday 18 January 2007
Go API with Gandi!
By Arti on Thursday 18 January 2007, 09:38
Eagerly awaited by our resellers, we are pleased to bring you Gandi API-XML!
Tuesday 16 January 2007
Forwarding service
By Arti on Tuesday 16 January 2007, 10:00
Here we are, in the midst of change in the architecture of Gandi's system, and for which one of the projects is to allow you greater liberty in the management of your domain name.
Wednesday 10 January 2007
New Gandi DNS
By Arti on Wednesday 10 January 2007, 11:39
To improve our service and prepare our platform for future developments, here are the major changes that have been made to our DNS:
Thursday 7 December 2006
Gandi for Dummies!
By Arti on Thursday 7 December 2006, 15:35
Yes, the title is as provocative as the famous book series, however this is to get your attention
Friday 1 December 2006
Bulk rates are now available!
By Arti on Friday 1 December 2006, 11:01
We have just finished a major overhaul of our billing system (which dated back to Gandi V1), and results are already visible
Wednesday 15 November 2006
Maintenance on Gandi.net
By Arti on Wednesday 15 November 2006, 11:35
Due to the installation of our new database, we are going to carry out extensive maintenance over the entire website (from Wednesday, November 15th, at 11:30 to the morning of Monday, November 20th). while this should not cause any disturbances in normal operations, please accept our apologies in advance for any inconvenience this may cause.
*** EDIT ***
Maintenance is over and our bulk rates will go into effect by Wednesday at the latest!
Friday 27 October 2006
What's up? - week 43
By Arti on Friday 27 October 2006, 16:15
Here are the changes made to Gandi from 02/10 to 26/10:
- Corrections made to the display of a domain's status<
- Addition of a new Gandi-supported project on the Alternative Project page "In Libro Veritas"
- Much work has been done on our internal management system
- Correction of a bug concerning the restarting of failed transfers
- Addition of the possibility of changing the forwarding of the postmaster address
- Updating of GandiBlog to prepare for the release of the final version
- The orders in progress page has been updated
- Over 5,000 e-mails replied to by our Customer Care service
Friday 29 September 2006
What's up? - week 39
By Arti on Friday 29 September 2006, 14:45
Here are the changes made to Gandi from 18/09 to 29/09:
- Ownership change activated for .fr domains</li>
- Modification of the blog presentation page
- Visualization of the e-mail address that we are waiting to hear from, in the orders in progress page
- Correction of a broken link for resellers (Change owner)
- Correction of a bug in the display for the 11h domain
- Installation of new servers for GandiBlog
- Nearly 3,000 e-mails replied to by Customer Care
Thursday 21 September 2006
Maintenance part III
By Arti on Thursday 21 September 2006, 18:13
This evening again, around 11PM, we will intervene on our infrastructure to complete some maintenance operations.
*** EDIT ***
Except for a short downtime for the blogs, all has been made as planned.
Monday 18 September 2006
Maintenance Part II
By Arti on Monday 18 September 2006, 18:27
This evening, around 11PM, we will intervene on our infrastructure to complete some maintenance operations.
*** EDIT ***
Maintenance done, without any problem
What's up - week 37
By Arti on Monday 18 September 2006, 09:57
Here are the changes made to Gandi from 04/09 to 15/09:
- Ownership change is activated for .org, .info, .name, and .biz TLDs
- Implementation of purchases for .fr and .eu via API Mail
- Addition in the FAQ of a section dedicated to API Mail
- Posting of renewals in the "Orders in progress" page
- The country code is automatically added to telephone numbers for IE users (already in place for Firefox users)
- Update of the "Gandi Supports" page
- Over 2,700 e-mails replied to by Customer Care
Wednesday 13 September 2006
.BE is out of order
By Arti on Wednesday 13 September 2006, 17:40
The Belgian registrar DNS.BE is down since 3:30 PM this afternoon.
We will keep you informed of the situation when we have more information.__
7.30PM CET it's back
Tuesday 12 September 2006
Maintenance
By Arti on Tuesday 12 September 2006, 16:40
This evening, around 10PM, our friendly network administrators will intervene on our infrastructure to complete some maintenance operations on various redundant services.
The operation will be transparent to our users, but there's always the possibility of the unexpected during these undertakings.
*** EDIT ***
Maintenance finished without any problem
Friday 8 September 2006
The future of the Professional Account and Reseller Account at Gandi
By Arti on Friday 8 September 2006, 18:22
We have been talking about this for some time, and even though we have replied to your questions one-at-a-time, we would like to present you with a global summary of what we are doing with regards to the Pro and Reseller accounts.
Friday 1 September 2006
What's up? Week 35
By Arti on Friday 1 September 2006, 16:03
Here are the changes made to Gandi from 14/08 to 31/08:
- Implementation of an auto-fill feature for Gandi handles
- Automatic return to original valid DNS in the event of an error
- Modification of the incoming transfer process for .COM and .ORG when they are missing owner e-mail addresses
- Over 3,600 e-mails replied to by Customer Care
« previous entries - page 2 of 3 - next entries »
Last comments