Gandi Bar - THANK YOU! (and stop by for a visit) - Comments

THANK YOU! (and stop by for a visit) - Stephan

Stephan — Mon, 19 Jun 2006 21:47:09 +0200

Ownership changed, but the goal is still the same : treat a customer like you wished to be if you were one, give chunks of the profits to alternative and caritative projects.

And many more things :http://www.gandi.net/qui-est-gandi/... and http://www.gandi.net/supports/.

I do like bikes, Gandi and its community, the rest was a more a joke than anything else.

Stay onboard, you will not be disappointed.

THANK YOU! (and stop by for a visit) - Bote

Bote — Sat, 17 Jun 2006 06:06:23 +0200

I am very troubled after several months away from gandi.net that I come back to see a pretty site that means only one thing: the company has been sold and things must change.

I looked for an announcement of changes and find that Stephan likes motorcycles, blondes, and customers. Is this the friendly face that a new corporate owner wants to portray? It does not help me understand what has happened.

The many, many posts about How and Why, the Sale, etc. leave me only more confused as to what happened. Lots of words that say little to me as a customer.

I am asking ANYONE for a clear, factual statement of what happened to the old gandi, what is the new company, and what changes will be made to the policy in the future? Note that I am not asking about changes to the web site, I am asking what happened behind the scenes?

Will I still own my domain name or will I only be renting it as with GoDaddy.

I miss my old gandi.net with its broken-English instructions and honest presentation. My incoming domain transfers are on hold until I understand what has happened here.

THANK YOU! (and stop by for a visit) - stephan

stephan — Sun, 11 Jun 2006 20:40:39 +0200

chavo, reader : we encountered some issues, but nothing we couldn't fix rapidly. Thanks for the positive feedback.

Yevgeny : thanks, we'll correct it.

Unisol : Once again, if you have ANY real request as a customer, we'll be happy to assist. If it's only about trolling, this will not go on forever.

THANK YOU! (and stop by for a visit) - Yevgeny Pechenezhsky

Yevgeny Pechenezhsky — Sun, 11 Jun 2006 05:36:30 +0200

Small typo on the web redirection page: "Please neter below the complete url..."

THANK YOU! (and stop by for a visit) - reader

reader — Sat, 10 Jun 2006 14:24:12 +0200

I am a Gandi customer, and I like to check in here every few weeks.. and I must say the new look is very presentable! The old one was fine also, but this (as long as it operates as well as the older one) is quite pleasant. Good work!

THANK YOU! (and stop by for a visit) - chavo

chavo — Sat, 10 Jun 2006 05:32:48 +0200

In specific reference to the new website: # the colours are not lousy, they are not particularly well thought out in terms of accessibility and readability, but since when did that stop anyone? # i personally havent encountered any issues with the new interface yet, for a light user everything seems in order

THANK YOU! (and stop by for a visit) - Unisol (GR132)

Unisol (GR132) — Thu, 08 Jun 2006 23:25:21 +0200

> it is easier to express dissatisfaction (justified or not, whatever our position may be, > often exaggerating our case for fear that the point will not be made) than > satisfaction.

Ah, yes - the old "dismiss the nay-sayers - they're just complaining" ploy. Nice attitude guys. If that's truly company policy, I guess now's the time to go looking for the replacement for the Gandi that was.

> And I will add another of my previously published entries to that: Gandi is loved.

Really? Why then does this article have all the hallmarks of propoganda to retain the waivering?

Sure you're under a lot of pressure to perform and get things fixed. On the other hand a professional outfit wouldn't have released a product until they knew it was working and stable (unless they're Microsoft). It's called quality control.

And I still say brown on brown on beige is a lousy choice of colour scheme for the poor-sighted. So are you going to fix that? Or is your attitude to that also "oh they're just a minority"?