Gandi Bar - gandi - Comments

Gandi V2.0 : Feedback ! - Nico (Gandi)

Nico (Gandi) — Tue, 19 Dec 2006 12:08:20 +0100

Please contact us per mail with further details.

Gandi V2.0 : Feedback ! - N

Tue, 19 Dec 2006 11:16:28 +0100

Why are all owner details totally worng for all my domains. They seem to show one or two clients emails of other domains under my control. This is very bad. I cannot change owner details withouth the request email going to the totally wrong client.

Gandi V2.0 : Feedback ! - John

John — Sat, 05 Aug 2006 21:22:05 +0200

Can't login. It says invalid handle/password. Please help. Email me.

Gandi V2.0 : Feedback ! - Alexandre

Alexandre — Wed, 26 Jul 2006 07:09:51 +0200

Much better than V1, but that wasn't hard. The thing is - it's pretty good in absolute terms! Thanks. Keep at it.

Gandi V2.0 : Feedback ! - DC

DC — Sun, 02 Jul 2006 14:47:19 +0200

I came to see this a few weeks ago, and it looked fine. Then I just came today to guy several domains and it is terrible! I cannot get ENGLISH pages to come up anywhere except here! Not even links on the main page for the english versions. I am using NetScape/Mozilla.

Gandi V2.0 : Feedback ! - jj

jj — Wed, 28 Jun 2006 01:15:04 +0200

i've been with gandi for a long time too, but now, i'm not so sure.

i think the price is maybe too high, and i'm having problems, too - slow turn-around on email supports, occasional many hour or day delays of emails, and problems changing my adminstrative contact info.

but the biggest question is this: will CATCH-ALL email forwarding be enabled soon? otherwise, i really will have to leave gandi

the new look is good, but i did find a few big bugs - good luck gandi. why not lower the price, too?

Recruitment: ON! - Sophie

Sophie — Tue, 27 Jun 2006 17:40:48 +0200

Hello,

On a different subject (customer relation), here's a registrar-oriented suggestion from Zeldman : http://www.zeldman.com/2006/06/27/g...

Gandi V2.0 : Feedback ! - Justin

Justin — Fri, 23 Jun 2006 18:35:43 +0200

I just logged in to Gandi for the first time since the update and must say that I'm very impressed! Way to go and keep up the good work.

Gandi V2.0 : Feedback ! - davidlw

davidlw — Wed, 21 Jun 2006 10:29:16 +0200

We have decided to move all our domains away from Gandi. Their customer service doesn't. Just too much going wrong at critical moments and no help, it simply doesn't inspire confidence.

Gandi V2.0 : Feedback ! - davidlw

davidlw — Mon, 19 Jun 2006 17:50:56 +0200

When will the pro site be up and running? We have domains expiring but are unable to credit our account.

Gandi V2 : Old gandi.net website offline - alauddin

alauddin — Sun, 18 Jun 2006 12:19:04 +0200

It's is very fine

Gandi V2.0 : Feedback ! - Stephanie Booth

Stephanie Booth — Sun, 18 Jun 2006 08:57:30 +0200

It took me some time to remember my password, and I clicked on the login problems link and asked that it be resent to me. I didn't get any confirmation, just a note saying I needed to be logged in to view this page. A bit ironic -- if I'm asking for my password to be sent to me I'm clearly not logged in!

Aside from that, really pretty design, I love it. Haven't tried doing anything yet, but looking forward to it!

Gandi V2.0 : Feedback ! - radiospark

radiospark — Wed, 14 Jun 2006 14:39:08 +0200

Very nice. Much better looking than the old site. Somebody gave a little more thought to design. Wish my site looked as good. Speed of your site is fine.

Gandi V2.0 : Feedback ! - lsalle

lsalle — Mon, 12 Jun 2006 12:31:01 +0200

One problem: The invoices produced by your web site use a lot of background color which do not render well when printed on my laser b&w printer. Most notably the "price Incl. tax" line is nearly unreadable.

Gandi V2.0 : Feedback ! - stephan

stephan — Sun, 11 Jun 2006 20:43:21 +0200

Doug K : Please feel free to inform us on the indicated addresses.

Yevgeny : Thanks for your support.

Brand new logo, brand new site, but same motivation ! - Kevin

Kevin — Sun, 11 Jun 2006 15:07:45 +0200

Great redesign. I came to the site, saw the change and within a minute had renewed my domain. Very intuitive compared to the old one. Thanks.

Gandi V2.0 : Feedback ! - Doug K

Doug K — Fri, 09 Jun 2006 18:30:18 +0200

Just noticed that a minor fix is needed to retain preference selected in the dropdown list for "number of domain names per page" on the control pannel.

Should I be emailing gandi staff regarding any issues with the site, or should i post here in the comments?

Gandi V2.0 : Feedback ! - Yevgeny Pechenezhsky

Yevgeny Pechenezhsky — Thu, 08 Jun 2006 22:25:18 +0200

The new standards-compliant design is an elegant touch on an already great core service. There are many domestic registrars here in the United States, but I have and will continue using Gandi because it is clean, easy, and reliable. Keep up the good work people!

Gandi V2.0 : Feedback ! - Stephan

Stephan — Thu, 08 Jun 2006 21:26:29 +0200

Oh, and we apologize for the ones who posted last week end, but we were focusing on fixing the issues, everything "big" (as you have noticed) has been adressed last past days.

Once again, sorry for the inconvenience, please do not hesitate to drop me an email to keep me posted on your status. This isn't a game, this is business, even if we put a little bit more than usual in it

Gandi V2.0 : Feedback ! - Stephan

Stephan — Thu, 08 Jun 2006 21:19:40 +0200

Doug K : Please, keep me posted. I'll appreciate your feedback, as we share exactly the same concerns. I hope you have noticed we do have an english website as well (top right flag).

Gandi V2.0 : Feedback ! - Doug K

Doug K — Thu, 08 Jun 2006 19:42:21 +0200

Five years ago I chose Gandi because of it's liberal contract / domain policy terms and excellent price for registration (at the time). Not speaking French made it a little difficult to navigate the site, but once I figured it out I found it a little clunky but straight forward and to-the-point which I have come to appreciate.

I have not tried to use the new site, except to look at the current contract terms, which I found in about 3 clicks (the link on the FAQ page).

I appreciate the site redesign, but I may change my opinion after trying to actually accomplish something. It is important to me to have transparency into a company and this blog helps me get an idea who is behind the curtain and also how some of the other customers feel about Gandi. This is valuable to me, but tops on my list are the terms and contract and the ability to get to my information and do the work I need to do on the site.

A big plus is the ability to subscribe to the RSS feed here to be (hopefully) notified of any important changes to your site or to the terms and conditions of the contract.

Now if the site works as good as it looks I will be happy. I'll post on that after I have used it for some time.

Cheers.

Gandi V2.0 : Feedback ! - Douglas

Douglas — Thu, 08 Jun 2006 17:48:20 +0200

Congratulations!

The design of the new website looks great, and it has become more usable (as opposed to many other "redesigned" websites which get Flashier and unusable...).

Keep up the good work!

-- MS493-GANDI

Gandi V2.0 : Feedback ! - stephan

stephan — Thu, 08 Jun 2006 09:51:46 +0200

Unisol, I'm starting to believe nothing will please you today (cf your other post). This time it's the UI, and you are among the 1% who are complaining about the new design ...

This said, we'll definitely review the contrast, because on some parts it could be better, but overall the feedback is massively positive.

Gandi V2.0 : Feedback ! - Unisol (GR132)

Unisol (GR132) — Thu, 08 Jun 2006 05:35:27 +0200

Quite apart from all the things you've broken in changing the UI, have you given any thought to how reaable this tiny brown writing on a brown background is going to be for anyone with even the slightest eyesight problems, let alone anyone with a full blown disability? Anyone with any experience in cpmmercial web site publishing should have put that particular item at the top of the priority list. Great branding exercise, and that's about all that can be said in favour of the change.As for the expressed hope that GANDI won't sell out - bad news, fella: they just did.

Gandi V2.0 : Feedback ! - shevek

shevek — Wed, 07 Jun 2006 10:27:50 +0200

Congratulations! It's a superb design!

Gandi V2.0 : Feedback ! - gert jan

gert jan — Tue, 06 Jun 2006 19:02:05 +0200

Congratulations people! The new website looks very good!

Gandi V2.0 : Feedback ! - stephan

stephan — Tue, 06 Jun 2006 17:40:34 +0200

patrick, Franck : Thanks, we work hard to provide you the best service out there.

More than anything, it's our dedication to show you we are by far the most responsive team that motivates us. Gandi V2 is a HUGE improvement, and we are sure all our customers will enjoy a flawless user experience quite soon now

Gandi V2.0 : Feedback ! - patrick

patrick — Tue, 06 Jun 2006 06:29:32 +0200

Hey,

Congrats on upgrades, but hopefully gandi will not sell out! :]

One thing -- I love the old logo, bring it back!!

Many thanks for all the stability, great service and solid policies throughout the years.

Salu, Patrick

Gandi V2.0 : Feedback ! - Frank Denman (fd351-gandi)

Frank Denman (fd351-gandi) — Mon, 05 Jun 2006 17:04:18 +0200

Things are getting better. It is now possible to add a second email forwarding address on newly created domain.

Thanks!

Gandi V2.0 : Feedback ! - Frank Denman (fd351-gandi)

Frank Denman (fd351-gandi) — Mon, 05 Jun 2006 09:48:22 +0200

URL redirection on new domain is finally working, but still not possible to add a second email forwarding address.

Gandi V2.0 : Feedback ! - Mario

Mario — Mon, 05 Jun 2006 04:17:08 +0200

I am not able to update password. Forms keeps asking of a company ID even though I don't have one, nor have I had one. Also, even though "company ID" is NOT a required item (no asterisk) it acts as if it is. Sent 3 emails over 48 hours. One to " faq-ticket@gandi.net" which bounced back.

Gandi V2 : Old gandi.net website offline - FM699-GANDI

FM699-GANDI — Sun, 04 Jun 2006 21:14:05 +0200

There are A LOT OF ERRORS in the new version !!!, I cant ..administrate my sites, change DNS, renew domains , ALL IS DOWN !!!!!!! Please, go back to the old version , or put it in a url because this is not a game, I need to administrate my domains and now is not possible.

Gandi V2.0 : Feedback ! - FM699-GANDI

FM699-GANDI — Sun, 04 Jun 2006 11:07:21 +0200

Iam trying to renew a domain, but "validate and continue" or Purchase at the shopping cart does not works

goes to this url http://www.gandi.net/domain/renew/b... no html page is found in this url

I wrote gandi two or three emails since the day before yesterday and nobody reply me.

Gandi V2.0 : Feedback ! - FM699-GANDI

FM699-GANDI — Sun, 04 Jun 2006 10:35:06 +0200

We can´t renew one domain that is in denier rappel, the new site does not works, we cant do log in if we select english language, and if we login using default french language the proccess for renew a domains dont go ....

I prefer the V1 version, because, it was stable not this with a lot of errors, the look is good, but you have to prove it more before change it.

Gandi V2.0 : Feedback ! - Will

Will — Sun, 04 Jun 2006 09:08:08 +0200

Right Frank. I'm so frustrated. My domains expire in a year -- and the clock is ticking. I want my year!

Gandi v2 has not responded to my emails -- has not acknowledged my concerns -- hasn't even given an explanation. 0 support.

Gandi V2.0 : Feedback ! - Frank Denman

Frank Denman — Sun, 04 Jun 2006 08:16:03 +0200

Correction to my msg #29 above: Email (and probably url) redirections which existed prior to the interface change are continuing to work. It is email and url redirections to domains created *after* the interface change which do not work.

Gandi V2.0 : Feedback ! - Frank Denman

Frank Denman — Sun, 04 Jun 2006 08:01:50 +0200

URL and Email redirects aren't working.

It seems kind of ironic that with Gandi as broken as it now is, the Network Status indicator on the home page continues to say OK. Perhaps the Network Status indicator is also broken?

And is anybody home at Gandi? Making a major change and then leaving for the weekend would not be a good idea.

Gandi V2.0 : Feedback ! - stefanhanoi

stefanhanoi — Sat, 03 Jun 2006 17:15:49 +0200

If it ain't broke ... The old interface was working, the new one is not. Too many bugs/instabilities to list em: Handle update, Orders in Progress ...

Gandi V2.0 : Feedback ! - bodasenrolls.com

bodasenrolls.com — Sat, 03 Jun 2006 12:43:51 +0200

Well, i cannot say i am happy. DNS management does not work, so i am not able to manage my domains. My business are STOPPED Sirs!!! Please, make it work as i need to manage DNS!! Previous interface was more simple but it was working!! Please, go a step back. We register domains for business, not for joy, This is not a game.

Gandi V2.0 : Feedback ! - Dirk

Dirk — Sat, 03 Jun 2006 12:23:52 +0200

Nice layout, but that is the only good thing I can say!!! Gandi owners id is mixed up which means no changes can be made........sucks Renewal script does not work either!!!...........sucks This is costing me a lot of hassle from my customers and it is costing them business!!!

Please put back the old interface and leave this alfa to be checked out.

a very p....d .ff customer!!

Gandi V2.0 : Feedback ! - M Davis

M Davis — Fri, 02 Jun 2006 20:15:59 +0200

Where do you go to change your DNS settings (advanced)? The links I have are redirecting back to the main Admin page. I got the links yesturday but was not able to update due to your server issues. The site seems to be working today. On the domain administration page there is no link or option to update your DNS settings.

https://www.gandi.net/admin/domain/...

Gandi V2.0 : Feedback ! - AlpeoT

AlpeoT — Fri, 02 Jun 2006 19:27:46 +0200

DNS managing doesn't work, only can the DNS server, or new NS but no way to change the IP or URL, and by another way it's imposible to restart a transfer that was failed.

Gandi V2.0 : Feedback ! - Bodasenrolls.com

Bodasenrolls.com — Fri, 02 Jun 2006 14:16:05 +0200

DNS managing interface is not still available, so i cannot manage new domains registered yesterday and I NEED TO DO!!! Any other way to manage DNS?

Gandi V2.0 : Feedback ! - stephan

stephan — Fri, 02 Jun 2006 13:17:35 +0200

We just made an upgrade some minutes ago, and it seems it solved many of the slowliness issues. Could you confirm ?

Gandi V2.0 : Feedback ! - davidlw

davidlw — Fri, 02 Jun 2006 12:18:36 +0200

On the verge of moving our domains away from GANDI due to the appalling slowness of the site. It's unusable and severly affecting our business.

Gandi V2.0 : Feedback ! - stephan

stephan — Fri, 02 Jun 2006 12:09:14 +0200

Thanks guys, we are working hard to improve your user experience.

Right now sit is still slow for a minority (including myself), and we are releasing a fix as we speak.

Gandi V2.0 : Feedback ! - Kevin Hallmark

Kevin Hallmark — Fri, 02 Jun 2006 07:07:56 +0200

I am very glad the new site is up; I really like it. The easy handle lookup form is a very nice touch. Despite the delay I am glad that you are continuing to improve your already excellent service.

Gandi V2.0 : Feedback ! - PrivatePeeps

PrivatePeeps — Fri, 02 Jun 2006 06:57:21 +0200

well I have been with gandi 4 years now GANDI IS #1 I dont even care about the attacks they have had cause they are the best.I have been using GANDI now for all my main and mailing domains and never had an issue as I had over a godaddy 5 years ago when they took 11 of my domains away apparently for abuse even though I was on my BULLETPROOF servers.Anyhow it took me 4 minutes to see how dns works and all that and great job here.Keep up the good hard work....

PS: NEED HELP ON DDOS ATTACK??? PM ME OR EMAIL ME AT privatepeeps@hotmail.com I would be glad to help you destroy the enemy as I ma a master at work........

PEACE

Gandi V2.0 : Feedback ! - Raoul

Raoul — Fri, 02 Jun 2006 05:02:49 +0200

Guy, you forgot to change your high price during the update! 12Euro is really a rip off when you can get it for 8 USD (6 Euro) on most of other registrars.

Gandi V2.0 : Feedback ! - Ben Livingston

Ben Livingston — Fri, 02 Jun 2006 01:29:41 +0200

When I had my password sent to me, it did not indicate on the web that it had actually sent me my password, it simply returned to the previous screen. The email was sent, but in french without an english version. Good luck on the switch!

Gandi V2.0 : Feedback ! - Will

Will — Fri, 02 Jun 2006 01:01:22 +0200

Trying to forward domains to WillsTake.Org:

mynameiswill.com mynameiswill.net mynameiswill.org mynameiswill.info

It doesn't seem to be working. I've used Gandi in the past with no problem. Is it the new site?

Gandi V2.0 : Feedback ! - QA

QA — Fri, 02 Jun 2006 00:56:09 +0200

3. Renew -> .. -> no changes after payment

Gandi V2.0 : Feedback ! - QA

QA — Fri, 02 Jun 2006 00:24:34 +0200

1. Administration -> Renew -> Eror 404 - Page not found, sorry. 2. Administration -> Update contact: for company - an individua, First name: company name, Last name: LLC

Gandi V2.0 : Feedback ! - tlatoani

tlatoani — Thu, 01 Jun 2006 20:26:44 +0200

I like the new design, I know how difficult it is to do this kind of change without disturbing service a little.

I would suggest that where you list the domains in the Control Panel you color coded the domains like in the previous version of Gandi, like red when you domain has expired.

In fact I have a domain expiring today, and I tried to renew it but I get a "Eror 404 - Page not found, sorry." message.

Congratulations for the change, and good luck with everything!

Gandi V2.0 : Feedback ! - stephan

stephan — Thu, 01 Jun 2006 18:29:07 +0200

dns issues are being fixed right now, it was bugged on the interface, not the dns themselves ...

Gandi V2.0 : Feedback ! - AlpeoT

AlpeoT — Thu, 01 Jun 2006 18:18:53 +0200

I was migrated my server with all the domains inside tonight, a great fiasco when I was to gandi.net to change my new dns, and surprise... no gandi page found, only a blog, when come back, no dns change posible, I am paranoia, when can I change my dns of all my customer's domains

ufffffffff

:((((((((((((

Gandi V2.0 : Feedback ! - uknetweb

uknetweb — Thu, 01 Jun 2006 17:52:27 +0200

Any ideas when the DNS control panel will be working again? I was due to carry out a mass server migration this evening!!

Thank you.

Gandi V2.0 : Feedback ! - Nicolas

Nicolas — Thu, 01 Jun 2006 15:38:02 +0200

we are fixing a small bug...it should be ok on the next push (4PM Paris time)

Gandi V2.0 : Feedback ! - golev

golev — Thu, 01 Jun 2006 15:11:10 +0200

https://www.gandi.net/interface/adm...

Error 404 :(((

Gandi V2.0 : Feedback ! - golev

golev — Thu, 01 Jun 2006 15:04:43 +0200

Thanks Nicolas! I will try it!

Gandi V2.0 : Feedback ! - Nicolas

Nicolas — Thu, 01 Jun 2006 15:01:50 +0200

Osakana => we're working on it Golev => we fix a small bug, it will be up again soon...On ce you choose DNS1: ns7.gandi.net DNS2: custom2.gandi.net you have an access to the zone management.

In 2 weeks you will have the possibility to manage the zone file on any Gandi's DNS.

Nicolas

Gandi V2.0 : Feedback ! - golev

golev — Thu, 01 Jun 2006 14:54:51 +0200

Where can I set up Customized DNS for my domains now? Can't find it unfortunately

Gandi V2.0 : Feedback ! - osakana

osakana — Thu, 01 Jun 2006 14:46:37 +0200

nice design. But too slow response. Please speed up.

Gandi V2 : Old gandi.net website offline - stephan

stephan — Thu, 01 Jun 2006 13:07:17 +0200

xhejn and leigh : we are trying to understand your point atm. There is an administration panel, nothing has been taken away without a new interface up and running, so ?

Gandi V2.0 : Feedback ! - stephan

stephan — Thu, 01 Jun 2006 13:02:16 +0200

We will refund a one year registration, so your account will be recharged either by cancelling the transaction (regarding the bank) or we'll find a way

Gandi V2.0 : Feedback ! - dEvIl

dEvIl — Thu, 01 Jun 2006 11:59:13 +0200

very good and nice looking design

and i hope that in the future there will be more features on this web

thank you

Gandi V2.0 : Feedback ! - bodasenrolls.com

bodasenrolls.com — Thu, 01 Jun 2006 11:48:51 +0200

Ni. nice look and feel. Congratulations!! about the firts 100 registered domains refunded price, i have just registered 3 .copm domains, but credit card was charged.. how does it is done for refunding the payed price? Thank you!!

Gandi V2.0 : Feedback ! - bodasenrolls.com

bodasenrolls.com — Thu, 01 Jun 2006 11:37:36 +0200

Hi, well, really nice to place orders now!! clean and nice interface. I registered just now 3 .com domains.

How would be placed the refund of the paid price?? i saw that my credit card was charged!!

Gandi V2 : Old gandi.net website offline - nil

nil — Thu, 01 Jun 2006 10:47:28 +0200

@leigh: not 48h, only 12h. not so bad, for the moment.

<troll>domain administrators who wait until the last day to renew their domains are the real problem...</troll>

Gandi V2 : Old gandi.net website offline - leigh

leigh — Thu, 01 Jun 2006 10:07:56 +0200

xhejn does have a point. I want to change something about my domain and this is a real pain. I dont really understand why you need to lose the old one if the new one is not ready...why not just reschedule your new site and give us access in the meantime? It appears to have been 48 hrs now! ???? way too long for those of us with expiring domains or redelegations to do.

Gandi V2 : Old gandi.net website offline - PB924-GANDI

PB924-GANDI — Thu, 01 Jun 2006 09:47:21 +0200

Today my domain name diva-italy.com expires. Can I renew it? how or when?

Please it is very important for me!!!

Write soon! thanks

Gandi V2 : Old gandi.net website offline - xhejn

xhejn — Thu, 01 Jun 2006 09:41:16 +0200

Where the fuck is administration panel?!?!?! Who need's new website?!? I NEED CHANGE DELEGATION OF MY DOMAIN NOWWW!!!!!

Gandi V2 : Old gandi.net website offline - Kevin

Kevin — Thu, 01 Jun 2006 07:50:59 +0200

Just to avoid confusion, I am a very happy Gandi customer. All I want to do is pay them money for the same great service. They are just being mean and won't let me.

Gandi V2 : Old gandi.net website offline - Kevin

Kevin — Thu, 01 Jun 2006 05:33:38 +0200

Don't forsake your clients with the excuse of giving them improvements.

Please mighty Gandi, save my domain from sniping tards.

Gandi V2 : Old gandi.net website offline - William Lolli

William Lolli — Thu, 01 Jun 2006 04:37:07 +0200

I have been happy with Gandi for years now-- I look forward to the improved website. Congrats Gandi!! Remember-- if you eat too much chocolate Gandi you will get Ghavities in your teeth.

Gandi V2 : Old gandi.net website offline - Will

Will — Thu, 01 Jun 2006 03:40:57 +0200

Keep up the good work! Opps! Kevin above is having a issue. I would hope shutting down the Gandi site will also delay his site expiration date. How do you deal with issues like this?

Gandi V2 : Old gandi.net website offline - Kevin

Kevin — Thu, 01 Jun 2006 03:14:31 +0200

My Gandi registered domain name is expiring like now. and that is really bad. How can I renew it when the site is down?

Gandi V2 : Old gandi.net website offline - Juan Diego

Juan Diego — Thu, 01 Jun 2006 01:40:50 +0200

Count on it.

By the way, even the maintenance page shown in the main page right now looks nice.

Brand new logo, brand new site, but same motivation ! - OKParrothead

OKParrothead — Thu, 01 Jun 2006 00:51:43 +0200

Kudos on the new site. Crisp, clean, look. Very Professional. Glad you could keep it "In the Family"

Gandi V2 : Old gandi.net website offline - stephan

stephan — Wed, 31 May 2006 23:03:55 +0200

Juan, we should discuss rapidly regarding our common project : I would like it to be a reality this year

Gandi V2 : Old gandi.net website offline - Juan Diego

Juan Diego — Wed, 31 May 2006 21:51:21 +0200

Go, go, go!

Good luck, people.

DDOS attacks - evanchik

evanchik — Sat, 27 May 2006 23:18:44 +0200

So I hate to be so selfish, but is this why I still haven't gotten more than an automated acknowledgement after three days of repeated support requests?

Good luck and if someone could take a look at Ref280774, Ref281024, and Ref281343 it would be much appreciated.

Sometimes a plumber is more appreciated than a poet.

Y'egads, but I'm sure you are swamped right now. : )

Brand new logo, brand new site, but same motivation ! - stephan

stephan — Fri, 26 May 2006 00:30:25 +0200

Update : launch of the new website definitely sometime next week. Stay tuned !

Let's (eu) dot the i's. - stephan

stephan — Fri, 26 May 2006 00:28:59 +0200

thanks arthur - I bet you'll fall from your seat when you'll discover the new Gandi :D

DDOS attacks - stephan

stephan — Fri, 26 May 2006 00:28:01 +0200

We are focusing on some other things currently, but if .mobi is requested by end users, and not only but the ones behind the extension (nokia, microsoft...) then why not ?

DDOS attacks - consumer

consumer — Wed, 24 May 2006 18:03:15 +0200

thanks for the update!

on a different subject, will gandi become a registrar for .mobi?

DDOS attacks - Juan Diego

Juan Diego — Sun, 21 May 2006 12:13:05 +0200

If all the effort made by the people behind the DDoS attacks was focused in another direction like, let's say, genetics, nanotechnologies, fast food improvements, even composing a better Eurovision song for their countries, this would be a better world.

And you could rest during the weekend.

DDOS attacks - Frenchy

Frenchy — Sun, 21 May 2006 11:13:44 +0200

Thanks for the information. Congratulations for getting back online quickly and letting us know what was happening.

DDOS attacks - Srijith

Srijith — Sun, 21 May 2006 06:17:39 +0200

Thanks for the update. Was a bit upset for some time until the reason became evident. Great work you guys!

DDOS attacks - miguel

miguel — Sun, 21 May 2006 02:53:07 +0200

Thanks folks for the information, I was very nervous during the day because I have no idea what was happening.

It seems that there is an increment of scum on the internet that make fun destroying peoples businesses

Let's (eu) dot the i's. - Arthur

Arthur — Tue, 16 May 2006 18:04:04 +0200

So...when's the new look coming to the site (& scripts)? I've been holding off recommending GANDI to a few friends until it gets a bit easier to use, which from the previews, it will definitely do.

on the edge of my seat, (and I'm definitely with you on focus on people, not advertising), -arthur.

Brand new logo, brand new site, but same motivation ! - stephan

stephan — Fri, 28 Apr 2006 16:37:10 +0200

New website should be launched within the next two weeks now.

Brand new logo, brand new site, but same motivation ! - stephan

stephan — Fri, 28 Apr 2006 16:35:36 +0200

juan diego : Please send in your resume at my email adress, we are thinking about it atm.

Brand new logo, brand new site, but same motivation ! - Jakob S

Jakob S — Tue, 25 Apr 2006 14:40:16 +0200

Oi, very very nice. To be honest, I had been looking around for another registrar with a more appealing admin interface. Looks like I'll have to look no further. Now, just get it out the door quickly, eh

Brand new logo, brand new site, but same motivation ! - Morgan Aldridge

Morgan Aldridge — Wed, 05 Apr 2006 15:02:58 +0200

I like the redesign teaser very much. I'll be enthused to use it once it's live!

Keep up the excellent work!

Brand new logo, brand new site, but same motivation ! - wouter

wouter — Tue, 04 Apr 2006 20:49:35 +0200

It looks nice and simple, without banners or animated graphics. The layout is more consistent, I guess you've found a better template system and css make-up scheme. When the (current) English content gets a good check for spelling errors, this new design is a great improvement.

You might want to involve the community in some aspects of the site, such as translations or content feedback, so little mistakes get ironed out much faster than is the case now. Because of your openness, you have more customer goodwill which can put to good use in aspects that are not easily improved upon by a small team.

All in all, it looks very promising.

Brand new logo, brand new site, but same motivation ! - Anon

Anon — Tue, 04 Apr 2006 16:19:13 +0200

What is the date of delivery of the new website?

Brand new logo, brand new site, but same motivation ! - Steven

Steven — Mon, 03 Apr 2006 17:26:18 +0200

Vivek, the new version of the account area will only have one sign in that leads to an account overview page where you would be able to manage everything. It's going to be much more intuitive than the current system.

Brand new logo, brand new site, but same motivation ! - vivek

vivek — Fri, 31 Mar 2006 00:28:09 +0200

I just hope the new site won't make me login over and over as I move around. And searching for past actions (such as pending transfers, billing history, etc) should be easier than having to know the actual transaction numbers. Who knows those? Not I.

Brand new logo, brand new site, but same motivation ! - erik

erik — Wed, 29 Mar 2006 21:46:34 +0200

Oh! That's great news. I'm sure the new site will be wonderful, from what everyone has been saying so far. I did buy a couple domains last night with [gasp] another registrar, but I saved the better ones to register today in the hope that I would discover the Flash thing was a non-issue. I'm very glad to hear that it is!

[I'm a bit embarassed to be put in the same luddite camp as the fellow on the French version of this thread who wants to use NCSA Mosaic!]

Brand new logo, brand new site, but same motivation ! - Tom

Tom — Wed, 29 Mar 2006 19:34:25 +0200

Nice.
If you do that, I'll never leave

Brand new logo, brand new site, but same motivation ! - Steven

Steven — Wed, 29 Mar 2006 15:47:45 +0200

Hi all, just to clarify: there will be no Flash on the new Gandi site. The blog link was an animation we used internally to look through the pros and cons of the old website. Thanks for the feedback!

Brand new logo, brand new site, but same motivation ! - Juan Diego

Juan Diego — Wed, 29 Mar 2006 09:23:39 +0200

Erik, you are right: it was a flash presentation, describing the pros and the cons of the old (current) website.

From what I saw in the presentation, I think you will be able to keep using console web browsers with the new Gandi design.

Brand new logo, brand new site, but same motivation ! - erik

erik — Wed, 29 Mar 2006 02:37:31 +0200

Woah there. I can't see anything on the new website because my browser [lynx, a text based browser] can not parse shockwave flash pages. And it can never be made to parse flash because flash is a proprietary format that only macromedia produced software can read. Any browser that macromedia doesn't want to support will never be able to use a flash-only website. I currently use Gandi for two of my domains, and I was on your site tonight because I was about to register four new domains, but now that I read that the website I've come to know and love is about to be replaced by something I can not use, I now have to start looking for a new registrar.

Hopefully it's just a flash intro page, so that you can put a 'no flash -click here' link on the front page which redirects to a useable html site. I'll delay my new registrations for at least a day while I wait
to hear if there is any more news on the website redesign.

Another reason to avoid 100% flash sites is that web search engines can not crawl past a flash opening page, so Gandi will disappear from search engines if that site posted above becomes the
root page on gandi.net.

-erik

Brand new logo, brand new site, but same motivation ! - Juan Diego

Juan Diego — Tue, 28 Mar 2006 18:48:07 +0200

Very nice design! I can't wait to see it implemented.

By the way, are you interested in the translation/localization of this new Web into Spanish? Let me send you my resumé.

Best regards.

Brand new logo, brand new site, but same motivation ! - Andrew

Andrew — Tue, 28 Mar 2006 16:39:16 +0200

Sounds great! I didn't mean to disparage the guys who did the work last time.

Brand new logo, brand new site, but same motivation ! - marianne

marianne — Tue, 28 Mar 2006 11:49:15 +0200

Thank you for your comments. Your idea is quite interesting, though for our new website, we have a team of in-house translators that will assure our English site is free of the typos you have spotted in the existing one.
Nonetheless, the team that translated the current site did a pretty good job considering they were not native English-speakers. Still, as we said, change is on its way for Gandi! Just bear with us for a few more weeks and you'll see the quality of our new website.

Brand new logo, brand new site, but same motivation ! - Andrew

Andrew — Mon, 27 Mar 2006 20:38:41 +0200

New site looks good. I know you have 2 languages to support. The current site has a several typos or sentences that are very odd in English. If it's not something then can be done easily in house maybe some incentives for the customer base to help would work.