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Friendly reminder on how to renew your hosting account

Our service is without a minimum contractual period. You can cancel your service whenever you want. We will refund your prepaid account for the amount of time that you did not use your service. The renewal only consists of extending your account's expiration date by one month.

There are two ways to renew your account:
  • "manually", via our website by clicking on the renew button.
  • "automatically", by activating the auto-renewal system (also available for domain names).
In both events, it is necessary for your prepaid account to have sufficient funds for the operation. But there is nothing to worry about: you will be sent reminders alerting you that your account is approaching its renewal date. You can also see the renewal date of your account in your Server Overview page.

If you would like to cancel your account, simply delete all your servers and disks, and remove the shares associated with your account.

If ever, despite our renewal reminders, you forget to renew the account that you use for your servers, it will be put on "redemption" period for 7 days. Your servers will no longer be accessible, though you will have 7 days in which you can still renew your account if you wish.
After this period, the servers and disks will be permanently and definitively deleted.

Renewal during the Beta period comes to 6 euros excl. VAT per share. We will alert you to the end of this period when the date has been fixed, thus allowing you to renew your account at the Beta rate one last time. Finally, for those that have missed the announcement, the price for the final release version has been set at 10 euros excl. VAT per share, and we have increased the dedicated bandwidth from 1.5 to 5 Mbits per share.