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What's up, week 14

Our efforts to stabilize the hosting platform are going well. We think we've targeted the major bugs, and these are being resolved .

We've also put loads of effort into shortening the length of operations and they have been 42% quicker on average as a result! It's a nice stat, but it sounds even better in practice: a server update operation now takes 1 minute and 30 seconds, when it used to take 6 minutes. A Gandi AI server with all the modules will take 27 minutes to install, and a Gandi MI about 16 minutes.

With this in mind, we'd like to recommend our brand new distributions for starters: Open Suse and Fedora Core 8. Still for starters, please note that Gandi Flex has gone to Alpha test phase (internal + a few customers). Gandi Flex, let me remind you, allows you to plan the amount of shares you'll need at a specific time (date and hour), and for a given length of time. This service is designed to cater to your chronological hosting needs with extreme precision, giving you the flexibility you only ever dreamed of. We plan to release this key service as a Beta in upcoming days.

Let's move to the main course, shall we?  The menu's pretty copious this week. :)

The dish of the week is, without a doubt, our Webmail update, thanks to Twidi's relentless work to make sure the latest version of Atmail be compatible with our greatly modified version of the original code. No more bugs linked to character encoding. What is more, you can also change your password in the Webmail interface directly, as well as use a de-branded (logo-less) version of the interface. All related info is in this post. Incidentally, this post's comments (in its French version) has been discussing the recent slowness of the e-mail platform... Yes, our e-mail infrastructure is overloaded at the moment, but be reassured: we ordered two new big Filers a couple weeks ago and they arrived yesterday, so we're setting them up. The e-mail infrastructure should be able to breathe a little. You as well, for that matter. :)

As we're discussing big things, please note also that the Gandi Team have been working hard to conceive and redesign the Gandi AI engine. Some important changes have been made, namely in the way the user groups are managed, which was a blocking point for developing several plug-ins. Had you noticed we hadn't added new plug-ins since January? Boooo! It's just that we were all taking windsurfing lessons courtesy of *Censored* Ltd. OK, that was a lie. Though the weather has been lovely in Paris recently. ;) Anyway, Gandi AI's update will open many new possibilities which didn't previously exist. When we saw the kind of things that were being asked in the Wishlist, we quickly realized things had to be done all over again. This has been dealt with, and so Gandi AI should soon be seeing new add-ons such as SVN, which was the most requested, as well as a guest star module you will be discovering shortly.

Cheese, salad? We have just been accredited for the .IN (India) TLD, and we are currently performing connexion tests with the .DE (Germany) and .AT (Austria) Registries, with whom we are already accredited. On the .IT side of things, some of our customers suffered from an interfacing bug with the Italian Registry. We're very sorry about that and are currently fixing the problem. We'll ask you to relaunch your orders at the beginning of next week (you will be contacted).

Some sweets to finish this copious post. We have set up a comments system for our resellers, allowing them to write notes regarding a domain, a contact or a server. This will be very useful if you work with a lot of domains/contacts/servers. This add-on will profit all our customers as well: thanks to this system, our support team will be able to leave you nice messages when they solve your problems pro-actively (detecting and fixing a problem before the customer does), or tell you what you need to do if the solution needs to come from your side.

Finally, the icing on the cake: all our server shares have been upgraded to 3mbps bandwidth instead of the 1.5 you had so far, in order to test our network performances as we prepare for the final version. To answer your next question on this point: yes, this means that if you had a server with 8 shares, your bandwidth is now 24 mbps instead of 12. :)

Bon appétit. :)