UK government theatens domain name industry, 'Get your house in order or we'll step in and take over'!
By Wendy on Monday 1 December 2008, 16:45 - Gandi - Permalink
This was my first Nominet conference and to be honest I thought it would be quite a dry, corporate affair however I was in for a surprise!
Much like the Internet as a whole, governance of TLD's (top level domains) and ccTLD's(country specific) has grown organically and varies from country to country. To-date the UK and the US governments have taken a non-interventionist approach to governance. The US have taken a totally freemarket approach and gave the right to manage .com to Verisign who run the registry as a profitable and commercial business. Nominet run the .UK registry theoretically as a not for profit business however the fact they made £25 million profit this year has raised questions among it's membership and the government.
We walked into the conference unaware that Nominet was under scrutiny by the government induced by board member in fighting, accusations of mismanagement and conflicts of interest. More controversially BERR (government Department for Business, Enterprise and Regulatory Reform) has serious concerns that Nominet are not looking after the interests of the wider group of stakeholders in the domain industry specifically businesses and the general public in addition to it's existing responsibility to the registrar members.
David Hendon, director of business relations at BERR said 'Nominet and the domain industry need to take more heed of the government agenda on phishing, spam and "bad content". He read out a statement at the conference which to paraphrase sent the message, 'Nominet and it's membership need to get their house in order and self regulate to the government's satisfaction or it would strongly intervene'.
I asked David 'You've effectively made a threat telling us to get our house in order, we need to fill a gap, what are your expectations?'. His reply was essentially, 'I don't know but I'll know if it's right when I see it!' Not to misrepresent Mr Hendon, it was a considered and measured response 'I don't believe the government should tell you what to do as we are not experts in these matters, you all are, you should agree a course of action amongst yourselves with Nominet as the spokesperson and propose a solution around governance and regulation back to us' he also cautioned us that we only had a year to resolve this matter and the response needed to be suitable as deemed by his dept or else ....?
There was a range of responses to the BERR statement from the members ranging from the purist 'leave us alone, the internet should never be regulated in at all', to 'how dare they, it's the government behaving like big brother' and from some of the larger registrars 'let's work it out with Nominet and propose a solution'.
Our view at Gandi is that putting aside our own commercial self interests, registrars have a moral responsibility to business and the general public to keep as much 'Internet real estate' as possible free for genuine use and we take a strong stand against, squatting, spamming, over dominance of advertising and abuse of secondary markets through extortion and touting. As many of you know we also believe your domain name, like your home, is your property (given you're not a squatter) and you should not be restricted in managing it in any way. We certainly won't suddenly stick an advertising hoarding on your home just because you're not living in it at the moment! We believe the industry is grown up enough to regulate itself given we take the time to debate strongly, talk to each other and Nominet and propose an effective solution to the UK government.
If the UK take a lead worldwide in self regulation of the domain name industry will other countries follow? The problems experienced by consumers and businesses with .uk are reflected ten-fold for .com and other free market TLD's.
What do you think?
There were many other topics debated at the conference, the role of secondary markets, trust online, child protection, phishing, parked sites etc but more in future blogs ...
Comments
Much as I dislike government regulation of anything Internet related, I think Nominet is doing a lousy job.
I've had to transfer some .co.uk domains from other people recently and it is far more difficult and bureaucratic than transferring a .com. Nominet requires paper forms and an admin fee of GBP10 + VAT to change the whois details. Changing the IPS tag - i.e. transferring to another registrar - is not enough.
As an organisation, Nominet seems very bureaucratic and old-world. Their online system is weak. They require printed forms and company letterhead instead of simple emailed confirmation links.
I don't necessarily want to see the government step in, but I do want Nominet to get its act together.
Hi Scott
Thanks for your input.
Yes Nominet's process is outdated. To be fair to Nominet they are aware of this and are addressing their paper based processes. In Feb 2009 they are changing their renewal process to an email only system rather than old fashioned posted forms! I would hope they'll address their transfer process shortly.
Do not worry its just an ideal threat... They will be too busy running our banking sector, watching CCTV cameras just in case I drive into an offensive parking spot!
However should the government get there hands on the control of internet domain space, I shudder to think what next... A domain tax, domain censorship. Consider a situation where a whistle-blower puts up his own blog on the net, or look at how the Obama campaign was run. I am sure that the powers that be are worried, and quite rightly so. Someone may actually get to say something they dont like about their policies, and just use the net effectively as a political tool.
I think though that more realistic management of domain space is a good thing. So many domains so little time. It would be so much easier to determine the content of domains by a more structured domain system.
J.
I would welcome any move that wrested control of the UK TLD from Nominet. As an organisation they have historically done a terrible job of managing .uk while pocketing huge profits from their bungling. They are autocratic, old fashioned and high handed.
They have lucked into a monopoly situation which they have used as a licence to print money while delivering barely acceptable service. The way they used to allow domains to sit in limbo for ages if someone failed to renew their registration was scandalous. This may still happen - but I have not had exprience with it recently. But even if this is fixed, the fact that it was allowed to happen for so long is unforgiveable.
The fact that they routinely use fear tactics to try and trick registrants who have placed a domain with another registrar into re-registering through them is sharp business bordering on fraud.
Someone should take the TLD from them, or competition should be introduced.
Any government "domain tax" could barely be more punitive than Nominet's pricing.