Gandi AI 1.2 Version 2011
By Ryan on Monday 14 February 2011, 13:30 - Hosting - Permalink
UPDATE: The Beta testing period has ended, and Gandi AI 1.2 is live both at Paris and Baltimore.
We have just released the new version of Gandi AI (our automatically-installed VPS cloud servers) in beta testing at our Baltimore datacenter. After a brief testing period we will activate the image at the datacenter in Paris.
Here is a list of the changes that we have made:
- Migration to Ubuntu 10.04 LTS 32 bits
- addition of fail2ban by default
- addition of rewrite for python
- addition of www-data by default as an email alias
- xcache opcode now depends on the quantity of RAM installed
- Addition of supporting the following languages: fr_*, en_*, ko_*, zh_*, de_*, es_*, it_*, ar_*, thl_*, pt_*, pl_*
- Version updates:
- proftpd 1.3.2c-1
- subversion 1.6.6dfsg-2ubuntu1
- teamspeak 2.0.24.1+debian-1
- postfix 2.7.0-1
- apache 2.2.14-5ubuntu8.2 (peruser 0.4.0rc2)
- mysql 5.1.41-3ubuntu12
- php 5.3.2-1ubuntu4.1
- phpmyadmin 4:3.3.2-1
- ruby 1.8.7.249
- ruby on rails 2.2.7debian-1.1
- perl 2.0.4-6ubuntu1
- awstats 6.9~dfsg-1ubuntu3
- mod_python 3.3.1-8ubuntu2
- django 1.1.1-2ubuntu1
- magento 1.4.1.1-1
- punbb 1.3.4-2
Special offer: We will be giving away 1 free share for two months to new hosting customers that are residents of South, Central, and North America (offer limited to the first 50 requests). If you would like to give it a try, write to us on this form, and put the keywords "2 free months" in the comment fields.













Comments
I would like to congratulate you for being the WORST online company/ service I have ever in my entire life have had the unfortunate experience to dealing with.
And your timing of the reply of my disgruntle email will be very much monitored. Just as your shabby service has been monitored.
it is now 12.20am on the 28th Jan.
I welcome your feedback, so I may explain what is really irritating about your company.
Regards
Alison Sam
You really looks unhappy about our service, if it's not already the case, Laura will find and answer to your question. Feel free to explain what we have done so wrong.
I can't find any open ticket from you, could you give me your ticket number ? I only see you are customer of one of our reseller.
Gandi used to be a good company with NO BULLSHIT. Remove the bull, and the negative, and you get the SHIT. Gandi erased by mistake my webmail. I had to beg to get something in exchange for that. Imagine what I got. 256 MB of free memory for my server, for six months. Ouuffff.
Even better now. I could not access my server anymore. Which is just great for a freelancer who is making business online... But that is not the worst. I say to myself, ok, ok, let's erase the server, create a new one from scratch...
I am waiting since yesterday 2 PM to have it online....
Of course I sent an email to the support, but WITHOUT ANSWER of course. Only the generic answer, we are working PROBABLY on it. I love the PROBABLY.
Probability of my server being down, 100 percent.
Probability of my leaving GANDI. 100 percent.
Probability of losing time and money. 100 percent.
Phew, with statistics, I am getting better.
Please do not use GANDI for hosting your website. It used to be good, but now GANDI is worthless. Just worthless.
Frederic Erk
Technical writer and translator
@Frederic Erk: the provisioning gave you a wrong IP address, we issued you a new address to fix the problem. Your server should be ready now, sorry for the unusual delay.
My server is up and running again. At last.
After the big mess of November resulting in the deletion of all my web mail, Gandi wrote a few words telling me that it is unfortunate I was provisioned with the wrong IP (something related to the new Gandi AI OS). All right, but again, nothing more. I mean, my server was down for 24 hours, and I only get a very terse apology, in the style - you know shit happens. This is not what I expect from a company hosting my server. I don't expect apologies, even if they would be welcome, but just 100 percent reliability. I read again about the philosophy of Gandi, which is explained with the 'No Bullshit' motto. I think that Gandi should be less pretentious about not bullshitting its clients. It is not a good message, because it means nothing and invites criticism when things go wrong. Which happened twice in less than two months in my case.
When was it the last time we have seen Google going down? And it is handling over 1 billion researches per day. So?
Time to go down to earth and begin working instead of using fancy words, or criticising other companies. Gandi has grown and it is time to assume its responsibilities as a global provider of services. 'No Bullshit' is juvenile and inadequate. That is my opinion. Change your way, please.
Frederic Erk
"100 percent reliability"? You're in the wrong field. If you expect 100 percent reliability, expect disappointment. I don't expect perfection; I expect above-average reliability and reasonable steps taken to rectify problems when they occur. I like that Gandi goes out of their way to explain problems and own up to them, rather than just saying "a service issue occurred, here's a credit" without any further comment like most services do.
(Also, random issue with the comment system: clicking "preview" publishes the comment, rather than previewing it.)
Yeah, there is no such thing as 100 percent realibility.
You just had a bad luck Frederic that's all. Gandi has probably done everything they possibly can to solve every problem residing in the realm of their VPS services.
It's not fair to compare to Google which is a company that has all the money and the power to do MAGIC to keep their service up all the time, and also to say that it's up ALL the time, you should use google 24/7/365 to determine a problem with the service.
I have encountered several problems with Google and Gmail and have to say that Google service is definately NOT up ALL the time. Every service has interruptions.
Anyway, I have been using Gandi VPS since it's early days and NEVER had a single problem, period.
Very reliable service, thank you for that Gandi!
Just ACK the other guys here, 99.9+ reliability will only be possible with complex redundant setups, obviously attached with a hefty price tag.
And don't you guys trust Gmail so much. Google around for "gmail maintenance" to get an idea. People have had their mail inaccessible for days, hoping for some staff to pick up their plea on Google forums. After my account had been under maintenance for more than 24hours and there was no sign of change I upgraded my account (it's on Google Apps) to the paid version (which fortunately comes with a free trial), thus got a support phone to call, where I got to talk to a real Google employee, who then got a tech to look into the account. Almost two days later I could access my mail again, and at least messages hadn't bounced in the meantime. Well that's just to say, everyone messes up and with Gandi at least you can still contact a human being in reasonable time ...