Home >
All tags > our customers really are great
Tag - our customers really are great
Now that the redesign of our backend system is nearly complete, it's time to move on to the phase we've been internally calling Gandi V4. It will consist of an optimization of our website (for speed, usability, etc) and the introduction of Domain name and Web Hosting tools and web interfaces that some of you have been requesting for months, or even, in some cases, for years.
This may just very well be the first blog entry that the support staff (Angela, Carole, Françoise, Jana, Nadine, Ryan, Sam, and Soraya) has addressed to you all via a
special blog entry, and this, on a the matter that is the most important to all of
us: customer satisfaction at Gandi!
Let me begin by thanking all of our customers (you!) for the wonderful,
sometimes humorous and occasionally heated support e-mails that we
receive each day from around the world via our online support form. It
is really nice to be in contact with you and to see who make up the
Gandi community. 
For some time now, we have been mulling over the idea of writing a couple of short tutorials to help make using our services (and domain names in general) more accessible to internet users.
Well...one of our customers has beat us to it