Tag - status
Please accept our apologies for this temporary inconvenience, and know that we are doing everything possible to assure that you can resume your operations as soon as possible.
Let me begin by thanking all of our customers (you!) for the wonderful, sometimes humorous and occasionally heated support e-mails that we receive each day from around the world via our online support form. It is really nice to be in contact with you and to see who make up the Gandi community.
A major problem affected our forwarding service this morning in addition to our connection with the registries that are responsible for domains in .com, .net, .eu. and .be.
This problem began at around 8:00 AM (GMT+1) and is currently resolved. Our technical staff are working to identify the origins of the problem so that it does not reoccur.
Please accept our apologies for any inconvenience this may have caused, and we will keep you informed of any further developments.
UPDATE (10:17 AM GMT+1) the web forwarding has worked since 9:47 AM GMT+1...if it is still not working for you, it is probably because your web browser's cache needs to be refreshed.
We would prefer to be announcing a new product right now, but unfortunately life has its ups and downs...
Yesterday, as some of you may have noticed, we had a problem with our nameservers.
Due to the installation of our new database, we are going to carry out extensive maintenance over the entire website (from Wednesday, November 15th, at 11:30 to the morning of Monday, November 20th). while this should not cause any disturbances in normal operations, please accept our apologies in advance for any inconvenience this may cause.
*** EDIT ***
Maintenance is over and our bulk rates will go into effect by Wednesday at the latest!
This evening again, around 11PM, we will intervene on our infrastructure to complete some maintenance operations.
*** EDIT ***
Except for a short downtime for the blogs, all has been made as planned.
Ladies and Gentlemen ... please prepare yourself for the big show !!!!